A New Approach to e-Commerce Multi-Agent Systems

Abstract

The negotiation process between two humans is an art. To capture the magic behind negotiation, a first step will be to build a model that incorporates human emotions and community emotional opinions. A model like this will be able to cope with the negotiation process easily, in a human-like way. The agents involved in a bilateral negotiation for some commodity should have some internal representation of human counterpart preferences. Using dimensional models of emotion, the agent is able to capture and interpret such knowledge. This paper settles the ground for emotional negotiations and the role of emotion in decision.