The COST OF QUALITY
Abstract
The totality of the expenses incurred for carrying out an action in an enterprise 
represents its cost. The cost provides numerical information, having the same unit of 
measure, regardless of the nature of the action. With the help of this information, a 
comparative analysis can be made of the various actions carried out, establishing 
the efficiency of one in relation to another, the validity of the action. The economic 
aspect of any business is necessary and mandatory, so that any manager can make 
important decisions in the management of the company when the up-to-date 
situation of quality costs is known.